Experience

Sr Software Engineer —  Ghost

Mar 2024 – Sep 2025

Led full-stack development projects for a Series-C startup to unlock retail inventory for buyers, sellers, and internal-facing customers.

  • Architected a real-time multiplayer system to prevent data conflicts between multiple users.
  • Implemented ingestion pipelines to transform unstructured inventory into enriched marketplace catalogs.
  • Designed/implemented multi-phase payment flows to handle diverse customer contract & terms.
  • Developed backend services + UI for brokered negotiations between the company and customers.
  • Championed organization-wide adoption of AI tooling through configuration standards (Cursor, Claude agents + plan mode, MCP configs, codegen) and best practices.
  • Replaced costly third-party on-call management tools with a custom scheduler, which automated rotation assignments and reduced operational overhead.

Sr Product Engineer (contract) —  Hyatt Hotels

Dec 2023 – Feb 2024

Implemented features and improved the Loyalty & Profile product that Hyatt members use to manage their personal information and earned awards.

  • Migrated legacy code & deployment processes to modern standards (GitLab + Next.js), improving automated deployment workflows and development velocity.
  • Introduced unit testing best-practices and tooling, improving developer productivity and code maintenance.

Sr Software Engineer —  Tock

Nov 2020 – Nov 2023

Implemented product features across the tech stack for an application that helps restaurant managers and hosts manage reservations, while considering real-time device syncing and user accessibility issues. This included: bookings, menus, check-ins, and payment/refunds.

  • Implemented model/database relations, business logic, API endpoints, and UIs + forms in order to redesign a menu system that allows restaurants to reuse menus across different experiences. This deduplicated/normalized data and made restaurant offerings easier to manage for restaurant managers.
  • Designed and built data hierarchy + configuration logic + UIs (both internal and customer-facing) for a new tax system, guaranteeing the company’s compliance with the tax legislation of several US states as a marketplace facilitator following the company’s acquisition and public listing.
  • Improved functionality to the reservation management application, which increased Restaurant Host user satisfaction and reduced maintenance overhead for product team members.
  • Other responsibilities: Queried analytics tools (Amplitude + Redash + BigQuery), discovering user insights and driving product direction. Member of the on-call rotation, managing incidents and coordinating post-mortem meetings & action items. Maintenance & improvement of cloud infrastructure. Improved front-end build tooling, improving start-up times and increasing developer happiness.

Sr Software Engineer —  Accruent (prev. Connectiv)

Jan 2017 – Nov 2020

Designed and implemented a suite of web applications and partner integrations to help healthcare technicians manage and maintain medical devices.

  • Built an offline-first web application to allow for technicians to update work orders while in an offline-first environment (such as in an MRI room, where wireless internet is not allowed).
  • Wrote an integration to allow for real-time synchronization of medical device statuses & physical locations to/from a third-party real-time location system (Midmark RTLS).
  • Wrote a code modification tool to convert a legacy JavaScript codebase to TypeScript.
  • Wrote a deployment tool to transpile modern TypeScript to a non-standard format of JavaScript (used by the ServiceNow platform).
  • Other responsibilities: Established code review and SDLC processes to stabilize deployments / long-term maintenance. Spearheaded the improvement of our development processes via tactical meetings & documentation. Took over interim product management duties to help keep the team moving.

Software Engineer —  Salesforce (prev. ÄKTA)

Jul 2015 – Dec 2016

Architected/built web applications for client customers. Wrote CLI and scaffolding tools for our development team.

  • Other technologies: Angular, Sass CSS (SCSS), Salesforce Apex, MongoDB, PostgreSQL.

Associate Solutions Consultant —  ServiceNow

Apr 2014 – Jul 2015

A ~1.5-year stint in pre-sales, where I:

  • Developed a self-service portal that enabled the sales team to improve their messaging, increasing contract value and the scope of sales campaigns.
  • Interfaced with sales prospects and customers, giving product demonstrations and helping them find solutions to critical business issues.

Education

University of Illinois at Urbana-Champaign

Bachelor of Science in Biochemistry